Shipping Policy

 

Turnaround
All orders are shipped within 1- 3 business day (except during Holidays); however, order may be delayed depending on quantity ordered, our inventory, transportation or carrier. If I am not able to ship within 1-3 business day, I will inform you by email accordingly.

 

Carriers
All orders are shipped via usps.  

 

Order Tracking
If a tracking number is provided by the shipping carrier, I will update your order with the tracking information.

Express Delivery

Remind us of if it's urgent, I could in advance to make you a reserved listing for item cost and expedited shipping cost.

Return & Exchange

- contact me within 30 days of delivery and ship items back to me within: 7 days of delivery 

- after getting an item back a new product will be sent to you

***- an order items have to not being used and condition have to be as it was before shipping (otherwise, an exchange will not be occurred)

Cancellation 

-contact me to cancel your order within 24 hours of submitting order. If you fail to do so. You have to return product to me, and you will get the refund

***- an order items have to not being used and condition have to be as it was before shipping (otherwise, cancellation will not be occurred)

Refund

- contact me within 30 days after your purchasing and follow return & exchange method.

******- an order items have to not being used and condition have to be as it was before shipping (otherwise, a refund will not be occurred)

 

***********************************************************************

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.